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NCI – National Comfort Institute

What is NCI?
National Comfort Institute, Inc. (NCI) is an organization that provides heating, air conditioning, plumbing and electrical contractors with a focused offering of services and tools to help them improve their businesses, differentiate themselves, grow, and become more profitable. NCI accomplishes this through membership groups and by providing unique business management, sales, marketing and technical tools, training, support and coaching – all designed with the goal of helping HVAC professionals to differentiate their companies through measured performance, quality and value.

What is Performance-Based Contracting™?
Performance-Based Contracting™ is a term coined by NCI which describes NCI’s unique approach that originated with delivering measured performance in HVAC systems to consumers. This term was later expanded to further describe how contractors manage their businesses through accountability and measurable results. Performance-Based Contracting™ is as much about changing a company’s culture as it is proving that you did what you said you were going to do.

Why Performance-Based Contracting™?
Happy Customers.

A Performance-Based contractor delivers comfort, safety and energy efficiency using proven documented results. What does this mean? Simply put, Performance-Based contractors rely on airflow, pressure and other measurements to diagnose system problems and identify solutions. Once the problems are resolved, the contractors repeat the measurements taken initially to prove the system is working as promised.

What does this mean for you?
If you are a homeowner
NCI certified professionals, using the methods and training that Performance-Based Contracting provides, help you solve a wide variety of comfort and safety issues in your home, with a focus upon measureable results and utmost professionalism.

National Comfort Institute, Inc. (NCI) is an organization that provides heating, air conditioning, plumbing and electrical contractors with a focused offering of services and tools to help them improve their businesses, differentiate themselves, grow, and become more profitable. NCI accomplishes this through membership groups and by providing unique business management, sales, marketing and technical tools, training, support and coaching – all designed with the goal of helping customers to differentiate their companies through measured performance, quality and value.

About National Comfort Institute, Inc.

NCI coined the phrase “Performance-Based Contracting™ which describes NCI’s unique approach that originated with delivering measured performance in HVAC systems to consumers. This term was later expanded to further describe how contractors manage their businesses through accountability and measurable results. Performance-Based Contracting™ is as much about changing a company’s culture as it is proving that you did what you said you were going to do.

Visit NCI National Comfort Institute