Similar to any home owner making a large investment into their home, I did my best vetting a few different HVAC companies. It is no simple task trying to compare "apples to apples," and it can be a stressful process. Nobody wants to lose their hard earned money or feel cheated. I chose Klondike to replace my entire HVAC system for the following reasons: 1. Location- They are local to me, and I wanted to build a long term relationship of trust and respect. 2. Price- They seemed to be right in the middle of other vendors, and my assessment was that they charge a fair price for a quality installation. Keep in mind there are hundreds of options that will affect your price, but my main concern was doing it "right" the first time. 3. Service- I felt that the Klondike team did a great job walking me through the process, easing my concerns, and conveying they are a trustworthy family business that "does things right." (Steve was my sales consultant). Although there were a few bumps in the road trying to get my new system to pass HERS testing, they corrected the issues. What I appreciated most is that they were apologetic and honest about the minor issues, and they fixed them quickly. Chris personally came to my home and we had a great conversation that instilled the trust I was looking for. My system seems to be working great after a few months, my home is extremely comfortable, and I love the NEST system! I would highly recommend Klondike to install, replace, or service your HVAC needs. A special thanks to Steve and Chris!
Klondike Air Conditioning & Heating